Privacy Policy

1. Introduction

Kerin Health values your privacy and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, or engage with our services. Please read this Privacy Policy carefully.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect may includes:

2.1 Personal Data

Personally identifiable information, such as your name, address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register on the website, make a purchase, or when you engage in our Allied Health services.

2.2 Derivative Data

Information our servers automatically collect when you access our website, such as your IP address, your browser type, location, your operating system, and access times.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, or book an appointment for our services. We store only very limited, if any, financial information that we collect. Otherwise, our payment processor Stripe, stores all financial information, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2.4 Health Information

Health information encompasses any data gathered while providing a health service. This can include details about an individual's health or disability, their expressed wishes regarding future health treatments, and information about health services provided or to be provided. Health information is categorised as sensitive information under the Health Privacy Acts and is subject to stricter standards as per those Acts.

3. Use of Your Information

Specifically, we may use information collected about you via the Site to:

  • Create and manage your client account.

  • Process your transactions and send you related information, including purchase confirmations and invoices.

  • Provide, operate, and maintain our website.

  • Improve, personalise, and expand our website and services.

  • Understand and analyse how you use our website.

  • To promote and market Kerin Health, including their people and activities.

4. How to contact us

For any matter relating to this Privacy Policy or your personal information, please contact rachel@kerinhealth.com.au

We may change or modify this Privacy Policy from time to time. We encourage you to check our websites regularly for updates.